Returns & Exchanges

    If you are not entirely satisfied with your purchase, we're here to help. 

    • You have three days to return for store credit or exchange.  
    • All shoes must be unworn for a full store credit or exchange.
    • Merchandise must be sent back in the original packaging.
    • Credit to Land of Laces does not expire.
    • Store Credit can be used during sale times and non-sale times.
    • The customer is always responsible for the cost of return shipping.
    • We do not accept returns or exchanges on sale items, those items are FINAL SALE.
    • You may exchange your item for another item in another style once your previous shipment has been returned to our store.
    • For a defected shoe, ONLY within the first 3 days shoes refundable since purchase date.

    Please return shoes to:
    Land of Laces
    160 Gravesend Neck Road
    Brooklyn, NY 11223